Helium Mobile

General FAQ

Legacy User FAQ

A list of the supported phones that can be used with Helium Mobile

Supported Devices

Billing

Account Details

Invalid Address During Sign-up

Refer-a-Friend FAQs

Verify eSIM compatibility to get started on Helium Mobile.

Is my phone eSIM compatible?

Helium Mobile App Releases

Preventing Spam Calls

Where can I use International Roaming?

Setting your APN

Identity Verification

Add more un-throttled data to your plan for the ultimate speed boost.

Data Boost FAQ

Thinking about joining a group? We'll show you how!

Group Plans FAQ

An overview of the changes in mapping rewards from MOBILE tokens to HNT.

Update From MOBILE to HNT

A guide to using your Google and Apple Accounts for Helium Mobile!

How to use Single Sign-On

Cloud Store FAQs

Helium Mobile Kids

The answers to our most frequently asked questions.

FAQ's

Find answers and get help from Intercom Support and Community Experts

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