Who are legacy users? They are existing subscribers who joined Helium Mobile before February 4, 2025.
I already have a Helium Mobile plan. What does this mean for me?
If you already have a Helium Mobile plan ($5/mo. Unlimited, $20/mo. Unlimited or an Unlimited Annual plan), your plan, price, unlimited data, texts, and calls will remain the same.
Rewards
You still earn rewards for Discovery Mapping, now in HNT. New subscribers earn Cloud Points, which they can redeem for gift cards and more.
Referrals
All Legacy Subscribers will continue to earn credits for referrals.
If a legacy subscriber invites someone with their referral code, they will earn a $5 credit, while the referee will earn 250 Cloud Points.
Legacy subscribers will still follow the existing qualification formatting
Pending Referrals
A subscriber who signs up through a referral link or code, but does not have any activated SIMs and has not been signed up for at least 35 days, is considered a “pending” referral.
The number of “pending” referrals will be visible in the subscriber’s referral dashboard on the web and the app. If you're on the token referral program, you wont see this status anymore.
Qualified Referrals (What are the qualifications?)
Each subscriber's 'Referrals' dashboard will track 'Pending' and 'Qualified' referrals.
To be considered a 'qualified referral,' the following criteria must be met:
The referee must create a new Helium Mobile account using a current subscriber’s unique referral code.
The referee must activate the Helium Mobile Unlimited Phone Plan SIM.
The referee must be actively subscribed to Helium Mobile for 35 days.
Notwithstanding the foregoing, Helium Mobile reserves the right to deny any rewards under this program to any referrer or referee who Helium Mobile determines in its sole discretion has committed fraud, engaged in gaming behavior, or otherwise violated the various terms and conditions available at hellohelium.com. See section 13 of Helium Mobile Terms & Conditions.
Legacy Scheduled Monthly Earnings (Token Referral Program)
If you were previously apart of the Token Referral Program, you will continue to be paid out your scheduled monthly earnings. This program is no longer active, meaning new referrals will not qualify for scheduled monthly earnings.
Your scheduled monthly earnings are how much you stand to be rewarded for your referrals each month. This amount is determined based on the number of qualified active referrals you currently had, multiplied by $10.
Please note that referral payout dates are based on each individual referral's start date, so you may receive referral payouts on different days throughout the month. You will see these transactions in the your Helium Mobile Wallet.
Group Plans
You can now create a new Group, add members, or even join another Group. We’re making improvements so that Group Plans are better than ever.
Is my plan changing?
If you already have a Helium Mobile plan ($5/mo Unlimited or $20/mo unlimited), your plan, price, unlimited data, texts, and calls remain the same.
Do I need to take any action?
Nope! No action is necessary.
Can I switch to one of the new plans if I want?
We do not currently support plan changes for subscribers who joined Helium Mobile before February 4, 2025, but plan to support this in the coming weeks.
Legacy subscribers who wish to subscribe to Zero, Air, or Infinity plans will need to sign up using a different email address than their previous Helium Mobile account.
I referred someone to Helium Mobile. Do I still get my rewards?
Yes! If you referred a friend and they signed up for a Helium Mobile plan by February 3, 11:59pm PT, you will still earn rewards as long as they remain a subscriber. This includes Elite Referrals ($100 in HNT per successful referral, $10 toward your friend’s bill) and $10 for $10 ($10 credit toward your bill, $10 toward your friend’s bill).
How do referrals work currently?
Starting February 4, 2025 12:00am PT, referral program incentives will be on a brief hiatus. We will be back and better than ever with rewards!
However, existing Helium Mobile subscribers can still share their unique referral code with friends so that they can access the all-new Zero, Air, and Infinity Plans. Since the new plans are currently invite-only, sharing your referral code allows them to skip the waitlist and get access to Helium Mobile!
What are Cloud Points?
New subscribers of the Zero*, Air, and Infinity plans earn Cloud Points for sharing their location data, referring friends to sign up, porting their phone number, and more. Coming soon, Cloud Points can be redeemed in the Cloud Store for gift cards to the movies, restaurants, ride shares, cool merch, or to purchase add-ons like international roaming.
*The Zero Plan requires location-sharing activation.
Will I still earn crypto for mapping?
Yes, you still earn crypto rewards for Discovery Mapping, now in HNT.
Is crypto going away?
Even though Cloud Points themselves are not cryptocurrency, crypto is the engine that enables Cloud Points to work. Subscriber mapping events accrue crypto on the Helium Mobile Network. Those rewards are delegated to Helium Mobile, and are used for the Cloud Points ecosystem. This allows subscribers to reap the benefits without having to do the heavy lifting of participating in the crypto ecosystem.
And again, legacy subscribers (joined before February 4, 2025) still earn crypto rewards.