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Refer-a-Friend FAQs

Invite your friends to a better, more affordable phone plan. When they join and stay, you'll see credit on your next two bills, and they'll enjoy a much lower phone bill.

How It Works

  1. Share your unique referral code from the Helium Mobile app

  2. Your friend signs up using your code and pays their bill

  3. You earn up to two months of account credit. One credit is applied for each of your friend’s first two payments.

  4. Keep referring, keep earning

What You'll Earn

You'll receive credit for up to 2 months, based on your plan and your friend's plan:

Your Plan

You refer an Air subscriber

You refer an Infinity subscriber

Air

$15 off per month

$15 off per month

Infinity

$15 off per month

$30 off per month

Each credit is earned per month, for up to two months.

Infinity subscribers: If your friend switches plans by their second bill, your second month's credit adjusts to match.

  • Friend switches from Air to Infinity: your second month's credit is $30 instead of $15

  • Friend switches from Infinity to Air: your second month's credit is $15 instead of $30

To qualify for the credit:

  • Your friend must activate their service and successfully make a payment

  • Both accounts must stay active and in good standing (not unpaid, past due, suspended, or cancelled) for the credit to remain valid

  • Failed payments, disputes, cancellations, or other negative account activity by either person may result in the credit being removed

  • You must both be on the most recent version of the Helium Mobile app (v4.3.1)

Referral FAQs

Where can I find my referral code?

Tap the Refer icon in the Helium Mobile app, then tap Invite Friends to share your code or link.

When will I get my credit?

Your credit is applied to your account as your friend’s payments post. You’ll receive up to two credits, one for each of your friend’s first two payments.

What if my friend cancels early?

If your friend cancels before both credits are earned, you’ll stop earning further credit on that referral. Credit you’ve already earned stays on your account.

What does the credit cover?

The credit applies to your regular monthly subscription. Taxes and fees still apply, and credits aren’t valid for data top-ups or international roaming.

Can I keep referring friends?

Yes! You can keep referring and earning credit as long as each new friend meets the qualifications above.

Can my referral credit be removed?

Credits may be revoked if a payment fails, a dispute is filed, or an account is cancelled. We also reserve the right to revoke credits and take further action if we suspect referral gaming, per our terms.

My friend didn’t use my code. Can it be applied afterward?

Unfortunately, no. Referral codes must be applied when your friend signs up and can’t be added retroactively.

Past Referral Programs

Each program has its own terms and rewards, which are specific to its timeline. Previous signups remain eligible under the program they originally joined.

Cloud Points Referral Program

May 14, 2026 (8am PT) to [end date]

You and your friend each earned Cloud Points when they joined Helium Mobile. You also earned rewards 3 levels deep, based on your own plan.

Plan

Level 1 / Level 2 / Level 3

Air

$5 / $2.50 / $1.25

Infinity

$7.50 / $3.75 / $1.88

Other Previous Referral Programs

Program

Dates

Rewards

Valentine's Promo

Feb 12 to 17, 2026

Double rewards per referral: Zero $10, Air $20, Infinity $30

Cloud Points, 3 Levels

Nov 20, 2025 to May 14, 2026

Zero $5 / $2.50 / $0.50, Air $10 / $5 / $1.50, Infinity $15 / $7.50 / $2.50 per level. Legacy plans received a $10 credit. Active Zero plans needed to use data over 5 total days to refer.

Halloween Flash Promo

Oct 29 to 31, 2025

All rewards doubled: $20 in Cloud Points each (legacy plans $20 credit), 3 levels deep

$10 Tiered Referrals, 3 Levels

Jun 3 to Nov 20, 2025

You and your friend each earned $10 in Cloud Points (legacy plans $10 credit), with rewards 3 levels deep. Legacy subscribers earned for direct referrals only.

Tiered Referrals, 5 Levels

Apr 22 to Jun 3, 2025

10eachforyouandyourfriend.Level1:500points(10), Level 2: 250 (5),Level3:50(1), Level 4: 10, Level 5: 5

Refer Up to 5 Friends

Apr 7 to Apr 22, 2025

500 Cloud Points ($10) each for you and your friend

Refer Up to 5 Friends

Mar 26 to Apr 7, 2025

1,250 Cloud Points ($25) each for you and your friend

$10 for $10, Up to 5 Friends

Mar 4 to Mar 26, 2025

$10 in Cloud Points each (legacy plans $10 credit)

Invite Up to 3 Friends

Feb 2 to Mar 4, 2025

Invited friends could skip the waitlist. No rewards or credits.

"Referral Elite" Token Program

Oct 29, 2024 to Feb 2, 2025

Subscribers of 6+ months were auto-enrolled. Referrers earned up to $100 in MOBILE tokens, paid monthly over 10 months. Referees received a $10 credit.

$10 for $10

Oct 7, 2024 to Feb 2, 2025

$10 credit each for referrer and referee

Egglympics

Jul 25 to Aug 12, 2024

20,000 MOBILE tokens per qualified referral

Mobile Madness

Mar 18 to Apr 8, 2024

Swag rewards based on the number of successful referrals

$30 for $30

Jan 29 to Feb 6, 2024

$30 credit each for referrer and referee

$5 for $5

Oct 18, 2023 to Jul 25, 2024

$5 credit each for referrer and referee (unless paused for another program)

Invite 2 Friends

Before Oct 18, 2023

Subscribers could invite 2 friends to sign up. No credits.

Some promotions overlapped with the programs above.

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