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Refer-a-Friend FAQs

Updated over a week ago

Effective April 22, 2025 10am PT Onwards

The Refer-a-Friend program is live: Refer a Friend and earn $10!

You and your friends each earn $10 worth of Cloud Points when they join Helium Mobile (legacy plans earn $10 credit). And for each person they refer, you'll keep earning Cloud Points, for 5 levels deep! (View the rewards per level below)

Referral codes will still work with a limit of 10 referrals! Previous signups will still qualify under the program they signed up under. Legacy Subscribers are only eligible to earn for direct referrals.

How does it work?

Our referral program lets you earn rewards when you refer friends to Helium Mobile. Each time someone signs up using your unique referral code, you earn Cloud Points! And for each person they refer, you'll keep earning Cloud Points, for up to 5 levels down!

What rewards do I get?

If you're on the Zero, Air, or Infinity Plans, you'll earn Cloud Points for every referral. And, for each person you referred, you'll earn Cloud Points for everyone they refer. And so on, for 5 levels total! You're the start of a chain reaction.

  • Level 1 (Direct): For every subscriber you directly refer with your own referral code, you will earn 500 Cloud Points ($10)

  • Level 2: When someone you referred, refers someone else, you’ll get 250 Cloud Points! ($5)

  • Level 3: Every person someone on Level 2 refers, gets you 50 Clouds Points ($1)

  • Level 4: Every person someone on Level 3 refers, gets you 10 Clouds Points

  • Level 5: Every person someone on Level 4 refers, gets you 5 Clouds Points

If you're on a legacy $5 or $20 Unlimited plan, you get a $10 credit to your account (available after the qualifying period) and the referred friend gets 500 Cloud points ($10 worth of points). Legacy plans are not eligible to earn for levels beyond level 1. For more info, check out this guide for legacy plans.


Can any Helium Mobile subscriber participate in the Refer-a-Friend program?

All Helium Mobile subscribers in good standing (account is paid) can refer their friends!

The referrer and referee cannot be active on the same account such as a Group Plan, or use their own referral code, even if all other eligibility criteria are met.


Who can sign up for Helium Mobile through the Refer-a-Friend program?

Anyone in the United States can sign up through the Refer-a-Friend program (all users must be 18 years or old to sign-up). Just use the code given to you by an existing Helium Mobile subscriber and sign up!

The referrer and referee cannot be active on the same account such as a Group Plan, or use their own referral code, even if all other eligibility criteria are met.


Where can I find my referral link or code?

You can find your referral code or link in the Helium Mobile app by tapping on the “Refer” icon. Simply tap “Invite Friends” to share! Want to go one step further? Share one of our custom images to socials!


Is there a limit to how many friends I can refer to Helium Mobile through my code?

There is a limit of 10 referrals per active subscriber.


I forgot to enter my referral code! Can it be applied afterwards?

Unfortunately, referral codes must be applied during the time of sign-up. Referral codes can not be applied retroactively after sign-up.


I am on the Legacy Unlimited Plan. How do my referrals work?

If you are on the Unlimited Monthly ($20 or $5) or Annual Plans, you are not eligible to earn Cloud Points at this time.

Don't worry! All Legacy Subscribers will earn a $10 credit per qualified referral, while their referee (subscriber who signs up with your code) will earn Cloud Points. Legacy subscribers are not eligible to earn beyond Level 1 Earnings.

Legacy subscribers must continue to follow qualification requirements before earning a credit. You can read in detail about these requirements, as well as about previous programs here.


I am joining a group. Can I use my group admin's referral code?

Unfortunately, a referrer and referee cannot be active on the same account such as a Group Plan, or use their own referral code, even if all other eligibility criteria are met.

You will not earn Cloud Points for joining a group with a referral code.


Someone I referred cancelled their subscription - will I still earn rewards for their referrals?

Yes! If you someone you referred cancels, or someone on any level of your referrals, you will still earn your Cloud Points!

Did you referred your friend and then they referred someone else? Did your friend then cancel? Don’t worry, you’ll still earn for anyone they referred!


Will I earn rewards for past referrals?

No! All referrals rewards are awarded immediately. If a new program is in place, all rewards under that program will start on the day of that program.

To earn Cloud Points by levels, the referrals must have signed up on or after April 22nd, 2025.


How long does it take to receive my referral rewards?

When someone completes signing up (successful payment) with your referral code, you and your referee will immediately earn your Cloud Points.


Is there a limit to how many people I can refer?

There is a limit of 10 referrals per active subscriber.


Do my rewards expire?

They do not! Once rewarded, your Cloud Points will not expire and can be used while your subscription is active.


I cancelled my plan but reactivated it. Will I still earn rewards?

You will not earn rewards for any referrals (from any level) while you were cancelled. But, you will continue to earn rewards for any referrals that have come while you are active.


I cancelled my account and reactivated - does my Cloud Point balance reset?

Nope! If you cancelled your account and reactivated, you can still use your previous Cloud Points. However, you can only redeem Cloud Points with an active subscription (account is in good standing).


I cancelled my plan and reactivated, does that count as a referral?

It does not. Only a new sign-up counts as a new referral. If you have cancelled a subscription and reactivated on the same account, that will not count as a referral.


For more information, please read through the Refer-a-Friend program Terms & Conditions!


Previous Referral/Promotional Programs

Note that each program has their own terms and rewards any rewards are specific to the timeline.

Refer up to 5 friends and get 500 Cloud Points each: April 7, 2025 9pm PT to April 22, 2025 9:59am PT

  • You and your friends each earn $10 worth of Cloud Points when they join Helium Mobile (legacy plans earn $10 credit).

Refer up to 5 friends and get 1,250 Cloud Points: March 26th, 2025 12:00pm PT to April 7, 2025 9pm PT

  • You and your friends each earn $25 worth of Cloud Points when they join Helium Mobile (legacy plans earn $25 credit).

Refer up to 5 friends and get $10 for $10: March 4th, 2025 9:30am PT to March 26th, 2025 11:59am PT

  • You and your friends each earn $10 worth of Cloud Points when they join Helium Mobile (legacy plans earn $10 credit).

Refer up to 3 friends (no rewards or credits): Sunday, February 2nd 11:59pm PT to Tuesday, March 4th, 2025 9:29am PT

  • The Referral program allowed Helium Mobile subscribers to invite 3 of their friends to bypass the waitlist and sign up for a plan.

"Referral Elite" Token Referral Program: October 29, 2024, 10:00am PT to Monday, Feb 2nd, 2025 11:59pm PT

  • Those subscribed to Helium Mobile for longer than 6 months are automatically enrolled

  • Referred receives up to $100 in MOBILE tokens, paid monthly over the course of 10 months for qualified referrals

  • Referee gets $10 in credit once qualified

$10 for $10: October 7th, 2024, 10:00am PT to Monday, Feb 2nd, 2025 11:59pm PT

  • Both referrer and referee get $10 credit for qualified referrals

Egglympics: July 25, 2024, 9:00am PT to August 12, 2024, 11:59pm PT

  • Participants will now earn 20,000 MOBILE tokens for each qualified referral

$5 for $5: Oct 18th, 2023 - July 25, 2024 8:59am PT (unless paused for another program)

  • Both referrer and referee get $5 credit for qualified referrals.

Mobile Madness: March 18, 2024 9:00am PT to Monday, April 8, 2024, 11:59pm PT

  • Swag rewards based on number of people a subscriber successfully referred.

$30 for $30: Jan 29, 2024, 9:00am PT - Feb 6 2024, 11:59pm PT

  • Both referrer and referee get $30 credit for qualified referrals

Invite 2 friends (no credits): pre-October 18th, 2023

  • The Invite Referral program allowed Helium Mobile subscribers to invite 2 of their friends to sign up.

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