You can find out if your iPhone is locked by going to Settings > General > About. If "No SIM restrictions" appear next to Carrier Lock, your iPhone is unlocked. If you would like more information on how to do this with your iPhone, please click here. If you're still unsure, please check with your previous carrier. While this is accurate most of the time, the only true way to verify lock status is to contact your current carrier or attempt to use a sim card from a different carrier.

Yes! You truly have unlimited talk, text, and data with Helium Mobile. Please note that data slowdowns (to 1024 kbps) may occur after 30GB of monthly usage. While data on your device is unlimited, tethering to an additional device is available at a 5GB monthly allowance.

Yes! There are group plans available for new subscribers. Click here for more on group plans.

Helium Mobile is proud to offer Pixel phones from Google. Learn more here: https://hellohelium.com/pixel

Sorry! Gift cards are not available at this time; however, discount codes may be coming in the future. 👀.

Please do not cancel your previous service provider until you have successfully ported over your phone number. If you'd like a brand new number, then go ahead and cancel!

At Helium Mobile, data security is a priority. Your data is secure with us, and your voice and messaging will not be tracked.

There is! Please visit Refer-A-Friend Program FAQs for more info.

Our eSIMs can only be scanned once. They can never be rescanned or used again after being deleted. Please do not delete your Helium Mobile eSIM unless specifically requested by a member of our support team.

Yes! Go to merch.hellohelium.com to buy swag.

For tracking, returns/exchanges, and all other merch-related questions, visit the Help Center.

Want to get in contact with the merch team directly? Fill out the contact form here!