View and manage your Helium Mobile account from the Helium Mobile App, available on iOS and Android (compatible with most devices that support iOS 14 and newer and Android 11 and newer).
Account Info & Notifications
You can access your personal profile by tapping on your initials in the upper left corner. Under your profile, you can manage your Account and Billing information. Tap the notification bell in the upper right to view any in-app notifications that have been sent your way.
The Account tab allows you to update your account's email address, reset your password, and update your home/billing/e991 addresses. This is also where you can locate your associated Solana wallet address and public referral name.
The Billing tab allows you to update your credit card on file, use MOBILE Pay to pay for your subscription with MOBILE tokens, and view your billing history to download any past invoices. If you have an available balance of credits that will go towards your subscription costs (such as referral credits or MOBILE Pay credits) those will be displayed in the Total Credit section. You can also cancel your plan if ever needed.
The Plan tab contains an overview of your subscription, as well as your referrals. Here you can view your subscription information, manage add-ons, create a Group plan, set up your SIM, and view your voice, text, and data usage.
In the Referrals tab, you can view the total credit earned from the Refer-a-Friend program, copy and paste your referral code, and view your referral statistics.
The Mapping tab is where you control participation in Discover Mapping. You can enable/disable Mapping, as well as view your Feed, which shows current progress on the days mappings as well as any earnings and eligibility for previous days.
The Wallet tab is where you can view and interact with your Token balances and see any Badges that you've earned along the way (Subscriber badges are automatically added to your wallet when you sign up!). You can also claim any rewards earned from Discovery Mapping, view your token transfer history, transfer MOBILE and SOL tokens (as well as any other Solana supported token), and adjust which Solana tokens display in the app.
With the Subscriber Store, you can use MOBILE tokens earned from Discovery Mapping (or acquired elsewhere) to purchase a variety of products, including Google Pixel phones - while supplies last - and Helium Mobile Hotspots.
The Settings tab is where you can find policy information, locate support articles, open up a chat with the support team, copy your Solana address, as well as set up and manage your security settings. The app version is also listed at the bottom of this section, which can be useful for the support team if you run into any issues.
