International Roaming data can be purchased on a per gigabyte (GB) basis. Each gigabyte of International roaming data costs $15.00.

Per $15.00, you will receive 1 gigabyte (GB) of International Roaming data, 60 minutes of calling and 100 text messages to use abroad.

Yes. International Roaming data expires 30 days from your date of purchase or when you've run out of data.

Yes. You can purchase more data from the Helium Mobile app at any time. However, it is important to note that all purchased data will replace any currently active International Roaming data. Therefore, it is crucial that you do not purchase more data until you have run out or are about to run out.

No. If you purchase more data you will have existing International Roaming data, it will be replaced and you will lose your existing International Roaming Data. For example, if you have a balance of 1GB of International Roaming data remaining, and you purchase 2 more GB of data, you will have 2 GB of International Roaming data total.

You can view the list of countries that are eligible to use International Roaming here.

You can view your usage in the “International Roaming” tab under “Add-ons”, as well as on your “Plans” page in the Helium Mobile app. Roaming data can be delayed, if you have usage and you do not see it, please wait or check your device for real-time usage.

You will also receive notifications from the Helium Mobile App as data depletes. Ensure to enable notifications in your device settings so you do not miss any important updates.

Unused data, texts, or call minutes will not be carried forward or refunded after 30 day expiration. For more information, please review the International Services Terms and Conditions.

Data usage can different from person to person, but average domestic usage tends to hover around 1GB for every 2 days.

Based on internal testing, international usage tends to be lower than domestic and 1GB can be sufficient for as long as a week's worth of travel. We suggest starting with 1GB and adding more if you run out.

You have 30 days to use the International Roaming data that you've purchased. If you take 2 trips within a 30 day period, any data you have remaining from your first trip will still be available.

You can purchase International Roaming at any time - before or during your travels. Please note that you have 30 days from the date of purchase to use your data, text, and minutes. If you decide to purchase data during your trip, you will need Wi-Fi to do so.

No. At this time, account credits are applied only to monthly plan charges. Any add-ons will be billed to the card on file.

At this time, International Roaming is not available for group members. Stay tuned for updates!