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FAQ's
Answers to the most frequently asked questions
22 articles
General FAQ
Supported Devices
Billing
Helium Mobile Wallet
eSIMs and pSIMs
Using Saga on Helium Mobile
Invalid Address During Sign-up
Refer-a-Friend FAQs
Where do I find my IMEI?
Is my phone eSIM compatible?
Discovery Mapping: Troubleshooting
Pixel Promotion FAQ
Helium Mobile App Releases
Preventing Spam Calls
International Roaming FAQs
Where can I use International Roaming?
Helium Mobile Subscriber Store FAQ
Setting your APN
Identity Verification
Group Plans FAQ
Discovery Mapping FAQ
Pay with Crypto FAQ