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Setting Up Your Helium Mobile Account
Setting Up Your Helium Mobile Account

A step-by-step walkthrough on setting up your Helium Mobile account.

Updated yesterday

Signing up as never been easier! Before you begin, head over to the Helium Mobile app.

1. Enter your code

Signups are currently Invite-Only. You can use a referral code from an existing Helium Mobile user, or you can join the waitlist.

2. Proceed through the welcome screens, and click the Pick your Plan button

3.Chose the plan level that's best for you!

There are three options to choose from: Zero, Air, and Infinity

4. Create your Account

Enter your email address and set a password to create your Helium Mobile account. Passwords must be at least 12 characters and include at least one number, one special character, and mixed casing.

You will need to verify your email before proceeding to payment. Once verified you can enter in your billing details.

4. Go through the Identity Verification

When you create a Helium Mobile account, you will be asked to verify your identity to ensure your account remains secure.

5. Confirm and Pay

You'll also see a list of our legal terms. Before joining Helium Mobile, we'll need you to have read and agreed to the following terms:

Your payments options include Apple Pay, Google Pay, and manual credit card entry. Please note that if you select manual credit card entry.

At this time, Google Pay is not available in Firefox browsers.

Some forms of payment are also subject to identification verification. By confirming and paying, you certify that you are 18 years or older.

6. You’re in!

After reviewing your order confirmation details and receiving a confirmation email, you're ready to get connected with your SIM and activate your Helium Mobile service.

To choose and set up your SIMs, download the Helium Mobile App on iOS or Android. (minimum supported OS versions are Android 11 and iOS 14.)


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