Helium Mobile Kids makes it easy to keep your child connected while giving you control. Kids Plans are built with privacy in mind: no marketing emails, and no location tracking.
Learn how to set up, manage, and get the most out of their plan!
How Do I Add My Child to a Helium Mobile Kids Plan?
Kids Plans are available through a Group Plan. As the Group Admin (you must be 18 or older), you can add your child by following these steps:
Log into the Helium Mobile app
Tap the orange Group Plans icon
Tap Invite to Group
Select a plan. Choose Kids Plan for members 17 and younger, Kids Plans include Sprout, Air Kids, and Infinity Kids.
Enter an account email. Helium Mobile will store and use this email for the account. Please don’t use an email address that belongs to someone under 18.
Enter an emergency address. This is required to enable e911 services.
Agree to our Terms & Conditions on your child’s behalf. Because a child under 18 can’t consent to our terms, the Group Admin holds legal responsibility for the Kids Plan.
Tap Invite to Plan
Read and agree to our legal notice to complete the invite.
How Do I Set Up My Child’s Helium Mobile Kids Plan?
Once you’ve added your child to a Kids Plan under your group, signing them up is easy!
Check the email inbox you invited for sign-up instructions
Log out of your Group Admin account in the Helium Mobile app
Tap I’m Joining a Group
Create an account using the email address you invited to the Kids Plan
Set a secure password and tap Create Account
Verify the email address by tapping the one-time link sent to that inbox
Once verified, you’ll see the Welcome to Helium Mobile Kids intro and an overview of the plan
You’re done! Activate your child’s SIM the same way you activated your own
Kids Plan FAQs
Privacy and Safety
How is my child’s privacy protected?
Kids Plans are built with privacy in mind. Every Kids account is opted out of Helium Mobile marketing emails, and we don’t collect location data from Kids Plans. When you create the account, we recommend using an email address you can access, so you can keep an eye on any account communications.
Do you track the location of minors?
No. As of September 30, 2025, none of our plans require location sharing. We don’t track the location of anyone on a Kids Plan, and any data collected for a minor is provided by the parent account with their consent.
Parental Controls and Monitoring
How can I monitor my child’s usage?
You can view your child’s calls, texts, and data usage for each group member in the Helium Mobile app.
What parental controls are available?
Account approval: Changes like email updates and password settings need your approval
Security features: You can turn on a biometric PIN or multi-factor authentication for your child’s account
Can I see my child’s call logs, message history, or browsing history?
You can email [email protected] to request call logs and message history for your child’s account. We’re not able to provide browsing history.
Cloud Points and Referrals
Can my child earn Cloud Points?
Yes! Any points your child earns are automatically added to your balance as the Group Admin.
Can my child redeem Cloud Points in the Cloud Store?
Not directly. As the Group Admin (18 or older), you can redeem points in the Cloud Store on their behalf from your own account.
Can my child take part in the Referral Program?
No. Subscribers under 18 aren’t eligible for any referral programs.
Age and Account Changes
Is there a minimum age for a Kids Plan?
No minimum. Anyone under 18 can be added to a Kids Plan.
My child turned 18. How do I switch them to a standard plan?
Email [email protected] and we’ll help you move them to a standard plan!