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Complimentary Add-On's

Updated this week

Overview

Customers on eligible paid plans receive a free add-on every 6 months. The add-on activates immediately upon redemption and provides additional international or data usage.

Available on App Version 4.0.1 and higher!


Eligible Plans

  • Air

  • Air Kids

  • Infinity

  • Infinity Kids

Free and $0 plans are not eligible.


Eligibility Requirements

  • The line must be on an eligible paid plan for 6 consecutive months

  • Time spent on a free or $0 plan does not count toward eligibility

  • Switching from a free plan to a paid plan starts a new 6-month eligibility period


Add-On Allowance by Plan

Members may redeem one free add-on per 6-month period. Quantities depend on the plan.

Air / Air Kids

  • International Roaming: 1GB data, 60 minutes, 100 texts

  • International Calling: 1 hour

  • Data Boost: 1GB

Infinity / Infinity Kids

  • International Roaming: 2GB data, 120 minutes, 200 texts

  • International Calling: 2 hours

  • Data Boost: 2GB


How to Redeem

  1. Open the app

  2. Go to Add-Ons

  3. Tap Redeem on the available free add-on

  4. Select the add-on you want

The add-on activates immediately after redemption.


Redemption Window & Reset

  • The free add-on can be redeemed at any time during the 6-month eligibility window

  • Unused free add-ons do not roll over

  • At the next 6-month anniversary, eligibility resets and a new redemption becomes available


Group & Family Plans

  • Group admins can redeem free add-ons on behalf of members

  • The redeemed add-on applies directly to the selected member’s line


Purchasing Additional Add-Ons

  • Additional add-ons may be purchased at any time

  • Purchased add-ons do not affect eligibility for free add-ons

  • Free and purchased add-ons can be active at the same time

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