Welcome to Helium Mobile! One benefit of your plan is that you can earn Cloud Points for completing certain tasks. You will be able to use these points to purchase gift cards to your favorite spots, buy cool merch, and more.
Here are the current tasks you can complete to earn Cloud Points:
Sign up for Helium Mobile (activate your SIM and install your W-Fi Profile!)
Switch from a Legacy ($20/$5 Unlimited) Plan to a Points Plan (Zero, Air, or Infinity)
Use data each month for Monthly points on your anniversary
Add a credit card after activating your SIM (free plan only)
Refer friends!
Keep an eye out! We will be adding more ways to earn points soon.
Cloud Points FAQ:
Q: How does Helium Mobile pay me?
You can earn Cloud Points as a Helium Mobile subscriber when you use cellular data (think browsing, watching a video, or using your favorite apps!), refer your friends to sign up, responding to official surveys, and more. Note that actively using data is mandatory for the Zero Plan, and disabling it will lead to a cancellation of the service.
Cloud Points can be redeemed for gift cards to the movies, restaurants, ride shares, and eventually to pay for your monthly bill (if you have one!) or purchase add-ons like international roaming. *The Zero Plan requires an active SIM and using cellular data each month.
Q: Why do I need to use data each month?
Helium Mobile relies on shared, anonymized data from our subscribers so we can continuously improve our network. In exchange for using cellular data, you can earn Cloud Points. Subscribers must be in the United States.
Q: Can I choose not to use data each month?
Using cellular data each month is only required for Zero, the free plan. For Zero Plan users, not using data will lead cancellation on your next billing cycle. Helium Mobile notifies users and provides time for resolution before taking any action to adjust the service.
Q: How do I spend my Cloud Points?
Points are available to redeem after your first 90 days if all requirements are met. You can redeem your Cloud Points in the Cloud Store for gift cards for things like dining, travel, shopping, and more.
If you have not used data on your Zero Plan, it may impact your ability to redeem Cloud Points.
Q: Can I send my Cloud Points to a friend?
No, Cloud Points are not transferrable between accounts.
Q: What’s in it for Helium Mobile?
Helium Mobile is proving to the world that a community-built cell network can be useful. By offering a free plan, we rapidly expand our user base, accelerating our mission to deliver affordable, high-quality mobile service.. Plus, with our subscribers using their data (and getting paid in Cloud Points for it), we’ll grow coverage from the community-built Helium Network.
Q: Do the Zero, Air, and Infinity plans earn crypto?
Zero, Air, and Infinity do not earn crypto. Subscribers to these plans earn Cloud Points for using data each month.
Q: Do my Cloud Points expire?
Cloud Points don’t expire and are redeemable as long as the Cloud Points program is active, and your Helium Mobile account remains in good standing.
Infrequent SIM usage may lead to account cancellation for Zero Plan users. Regular usage ensures uninterrupted benefits.
Q: How many points do I earn?
Check out these sweet tables with the breakdown!
Monthly Recurring Earnings:
Zero | Sprout | Air/Kids Air | Infinity/Kids Infinity |
10 pts | 25 pts | 80 pts | 150 pts |
There are periodic promotions for additional Cloud Points earning opportunities, and the earnings will vary based on the promotion.
* To earn the full 70 Welcome points, SIM activation and installation of the WiFi certificate are required.