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What happened to the Zero Plan?

The Helium Mobile Zero Plan was retired on June 11, 2026.

The Zero Plan helped thousands of people experience wireless service at no monthly cost while contributing to the growth of the Helium Mobile Network. As we continue investing in a stronger network and better member experience, we’ve made the decision to focus on our paid plans.

What happened to my Zero Plan?

Customers who were still on the Zero Plan during this time were automatically transitioned to the Air Plan, unless they had already chosen a different option.

What is the Air Plan?

The Air Plan is $15/month, plus applicable taxes and fees, and includes:

  • 10GB of cellular data per billing cycle

  • Unlimited talk

  • Unlimited text

  • 5GB of hotspot data, included within the 10GB data allowance

If you need more data within your billing cycle, you can purchase a Data Boost through the Helium Mobile App.

Do I need to do anything?

If you were automatically moved to the Air Plan and want to stay with Helium Mobile, no action is required. You can choose a different plan if Air isn’t the right fit for you.

The Infinity Plan is $30/month, plus applicable taxes and fees, and includes:

  • Unlimited cellular data

  • Unlimited talk and text

  • 36GB of high-speed hotspot data per month

You can always change your plan through the Helium Mobile app or reach out to support for additional assistance.

What if I don’t want a paid plan?

You can cancel your Helium Mobile service at any time through the app or reach out to our customer support team for assistance.

If you’d like to keep your phone number, you can choose to port your number to another carrier during the cancellation process. You’ll receive the information needed to transfer your number.

What happened if I was on a Group Plan?

Zero Plan members on a Group Plan were also transitioned to the Air Plan.

Group Admins can manage their group’s plans through the Helium Mobile app, including changing individual members to another available plan.

Can I get the Zero Plan back?

No. The Zero Plan has been retired and is not currently available for new or existing subscribers.

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