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Providing Feedback - CBRS Beta
Providing Feedback - CBRS Beta

Signed up for Beta? Here's what to look out for!

Updated over 6 months ago

If you're participating in the CBRS Radio Beta, we would love to hear about your experience. The primary goal is to learn about how many of our subscribers the existing radios on the network can serve, and to what extent, so whether you are passively using the SIM or actively giving us insight into your experience, your contribution makes a difference.

Passive Feedback

Have a busy schedule? Your data is still useful to us!

  1. Go about your day and use your phone naturally.

  2. Try to keep background functions on your phone to a minimum.

Active Feedback

Have some extra time?

  1. Try to use your device near Helium Mobile CBRS coverage. You can find coverage near you by visiting the Helium Mobile Coverage Planner and typing in your address.

  2. As you roam into CBRS coverage, look out for interruptions in your service. We encourage testing this by doing the following on your device:

    1. Stream a video

    2. Engage in a phone call

    3. FaceTime a friend

    4. Actively use navigation

  3. As you roam out of CBRS coverage, continue to look out for interruptions in your service. Again, continue using the same features as you did when roaming in.

    1. Stream a video

    2. Engage in a phone call

    3. FaceTime a friend

    4. Actively use navigation

  4. Pay attention to the behavior at the edge of coverage. For example, when you walk to the edge of CBRS coverage, does the phone switch seamlessly?

Feedback

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