Once your eSIM is activated, connecting to our 5G network is quick and easy. Follow the steps below to get set up.
We recommend keeping your device updated to the latest iOS version for the best connection.
If You Have an iPhone 12 or Earlier
You're all set! No additional steps needed.
If You Have an iPhone 12 or later
Your device requires a few manual setting changes to enable 5G. Before starting, make sure your device is updated to the most recent version of iOS.
Go to Settings > Cellular
Select your Helium Mobile Data eSIM
Go to Cellular Data Options > Voice & Data
Choose one of the following options:
5G On (recommended): Access 5G whenever it's available
5G Auto: Access 5G only when needed, optimizing battery performance
Want to Further Optimize 5G on Your Device?
You can optionally allow more data usage when connected to a 5G network for an even better experience. Here's how:
Go to Settings > Cellular > Cellular Data Options > Data Mode
Select Allow More Data on 5G
That's it, you're all set!